Business process improvement

Published date:
Publication ID: GS03011
Author: Gerard Schram
Format: PDF
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Re-engineering the maintenance function

Driven by fast-changing market demands and achieving world-class performance, more-and-more companies focus on efficiency and flexibility of business processes. Various approaches exist, including concepts like continuous (process) improvement, business process re-engineering, and business process management. These concepts are explored in this article, and the impact on the maintenance function is discussed.

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