E-learning from SKF helps distributors improve support of customer needs
2015 February 18, 09:00 CEST
Gothenburg, Sweden, 18 February, 2015: In a recent survey among participants of SKF Distributor College, 99% of respondents claimed the courses contribute in helping customers select the most appropriate solution for their application.
SKF Distributor College is an e-learning platform for SKF Authorized Distributors. The continuing goal of SKF Distributor College is to enable distributors to be even better able to support their customers through training in the proper use of SKF products and services, as well as the critical applications in which they will be used.
SKF Distributor College has proven to be popular among distributors, with participation growing exponentially over the last couple of years and the number of completed certificates surpassing 250,000.
“I am very pleased with the continued development and usage of SKF Distributor College. Through the courses we help our distributors to serve their customers better, by sharing our knowledge”, says Ezio Miglietta, Channel & Distributor Development Director.
In addition to product courses, business and sales courses are also available. The number of courses on offer is currently 44.
E-learning brings benefits such as savings in travel costs and minimizes time away from work. Learning is not confined in space or time. A learner can access a course at any time, and choose what he/she wants to learn. SKF Distributor College also supplements local in-person training activities.
New language versions, Korean and Indonesian, are also being added enabling more distributors to complete courses in their own language. The total number of language versions now stands at 23.
For further information, please contact:
Press Relations: Nia Kihlström, +46 31-337 2897; +46 706 67 28 97; email@example.com
SKF is a leading global supplier of bearings, seals, mechatronics, lubrication systems, and services which include technical support, maintenance and reliability services, engineering consulting and training. SKF is represented in more than 130 countries and has around 15,000 distributor locations worldwide. Annual sales in 2014 were SEK 70 975 million and the number of employees was 48 593. www.skf.com
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