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SKF Multilog WMx software upgrade

The new version of software for the SKF Multilog WMx includes:
  • Database Builder 2.1.1
  • Wireless Configuration Utility 3.15

This upgrade offers enhancements in wireless communication. New wireless diagnostic information has been added to the Wireless Configuration Utility and Database Builder software. This data is exported to SKF @ptitude Analyst enabling trending of these wireless metrics.

Note: At this time, only the software upgrade is available to customers through skf.com.

The firmware upgrade files are only available to SKF Service Personnel. To upgrade the firmware, the SKF Multilog WMx unit(s) must either be returned to the factory in San Diego, CA, or the upgrade can be performed by local SKF Service Personnel.

Prior to shipping your SKF Multilog WMx unit(s) to the factory for upgrade, please contact CMC San Diego at comoRA-USA@skf.com or fill out the online form (available here) to obtain a Return Authorization number. Alternatively, contact your local SKF Organization to schedule a firmware upgrade locally.

To download and install the software file:
  1. Download the software file from the Download files section in the right column of this page ("SKF Multilog WM software").
  2. A password is required to install the file. Click here to fill out and submit the password request form. SKF Customer Service will then email you the password to unlock the self-extracting zip file. If you do not receive a password, please contact Customer Service at CSG-USA@skf.com.
  3. For installation instructions, download the document from the Download files section in the right column of this page ("SKF Multilog WMx installation instructions").
Note: Your default email program will be used to submit the password request form. If your email program does not launch successfully when you submit the form from the link above, please email CSG-USA@skf.com the information below to receive the password.
  • Name
  • Email address
  • Company
  • Address
  • Phone number
  • SKF Multilog WMx 4-digit serial number 

If you are unable to use this online service to download the SKF Multilog WMx software upgrade files, please contact SKF Technical Support at 1-800-523-7524.

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